Privacy Policy
Introduction
VVPoker develops and publishes social games for the web and mobile devices (the "Service"). In this Privacy Policy, "VVPoker" refers to SUNNY TALENT CORPORATION LIMITED. and its "Affiliates", which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. We may also refer to VVPoker as "we" or "us".
VVPoker is committed to protecting the privacy of its users and provide them a better social gaming experience ("users" or "you"). This Privacy Policy has been created to inform you about how VVPoker manages, collects, stores, shares, uses and protects the information you provide in connection with any VVPoker game or application whenever you play our games or otherwise access any of our Services, products, content, www.VVPoker.win and/or the other domains provided by VVPoker.
This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, www.VVPoker.win and/or the other domains provided by VVPoker, together referred to as "Services". This Privacy Policy describes:
- what information we collect, how we collect it
- how we use that information
- how you can access and update that information and means of communications
- how do we protect children privacy
- how we protect the information we store and share about you
By using the Service, you agree to the collection, disclosure, storage and use of your information as outlined in this Privacy Policy. If you do not want VVPoker to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play VVPoker's games or use our Services. VVPoker may amend the Privacy Policy from time to time, and VVPoker encourages you to consult the Privacy Policy regularly for changes.
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by "opting in" to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party(other than our service providers) on a continual basis.
To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.
Users in certain jurisdictions have a right to access personal information held about themselves. Your right of access can be exercised in accordance with applicable law.
Information We Collect and How We Collect It
VVPoker only collects Personal Information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means. Generally we will collect Personal Information directly from the individual to whom the Personal Information relates, but in some circumstances(including as outlined below), it may be necessary for us to collect information from a third party source.
Information About You That We Get from Third-Party Applications, Including Social Networks(like Facebook)
If you play VVPoker's games or access any of our other Services on connected third-party applications or connect our Services to any third - party applications, including social networks like Facebook, VVPoker may receive certain information about you from the provider of the third - party application. The information we receive depends on the VVPoker game you're playing, the third-party application, your privacy settings and, if applicable, your friends' privacy settings on that third-party application.
For example, VVPoker may collect and store some or all of the following information shared by the provider of the connected third-party application:
- your first and last name;
- your profile picture or its URL;
- your user ID number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo;
- the user ID number and other public data of your friends;
- the login e-mail you provided to that third-party application when you registered with it;
- your physical location and that of the devices you use to access our Services;
- your gender;
- your birthday and/or age range;
- information about your activities on or through the connected third-party application;
- other publicly-available information on the third-party application; and/or
- any other information that you or the provider of the third-party application share with VVPoker.
If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application's Terms of Service and Privacy Policy.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies and Automated Information Collection
Like many websites, VVPoker and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as "cookies" to collect information. A cookie is a small data file that is transferred to your computer's hard disk or your mobile device for record - keeping purposes. The Service may send cookies to a computer or a mobile device when a user accesses or views a Service. Information contained in a cookie may be linked to personal information for purposes such as improving the quality of VVPoker's Service, tailoring recommendations to interests, and making the Service easier to use.
We and our service providers may also employ other technologies including (i)web beacons, which allow us to know if a certain page was visited or whether an e-mail was opened; and (ii)local shared objects also known as flash cookies which help us to reduce f remember your in-game preferences and speed up load times.
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
- the type of device you are using;
- your operating system version;
- your mobile device's identifiers, like your MAC Address, Identifier For Advertising(IDFA), and/or International Mobile Equipment Identity(IMEI);
- your browser types;
- your browser language;
- referring and exit pages, and URLs;
- platform type;
- the number of clicks on a page or feature;
- domain names;
- landing pages;
- pages viewed and the order of those pages;
- the amount of time spent on particular pages; and game state and the date and time of activity on our websites or games.
In some cases, we will connect this information with your social network ID or VVPoker user ID.
For more information on how to limit the types of cookies you allow, please see Opting out of Cookie Tracking section.
Information About You That You Share With Us Directly
When you use our Services (whether through a social network or through VVPoker directly), you may give us information directly (like when you're setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
- your age or birthday;
- your first and last names;
- your e-mail address;
- a password;
- other information that helps us make sure it's you accessing your account or helps us improve our services(such as answers to an online survey or a feedback form).
We may also let you create a player profile, separate from your social network site profile (for example your Facebook profile), that other VVPoker players can see. Your player profile may include information like:
- a profile photo;
- game username(s);
- your gender;
- biographic details (like your age or age range);
- approximate location information that you provide;
- links to your profiles on various social network; and details about the games you play;
Information You Generate Using Our Communications Features
Except for games designed for children under 13, you may be able to take part in certain activities on our Service that let you communicate or share information not just with VVPoker, but also with other VVPoker players. These include:
- participating in message boards;
- posting public comments to other players' profiles or gameboards;
- sending private messages or invitations to other players, either directly on our websites or to their e-mail accounts;
- chatting with other players; and/or posting photos or drawings.
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on VVPoker's servers to make use of them to protect the safety and well-being of our players and VVPoker's rights and property in connection with our Services; to conduct research; and to operate, improve, personalize and optimize our Services and our players' experiences, including through the use of analytics.
Payment Information
VVPoker may obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on asocial network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies.
If you purchase virtual currency or virtual items in a VVPoker game, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address e-mail address and financial information.
VVPoker does not collect or store your financial information, like credit card numbers. However, VVPoker's payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order.
Customer Support Correspondence
Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your VVPoker player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services. For users of our games designed for children under 13, we will use your contact information for the sole purpose of providing a one-time response to your question. We will then delete your information from our servers.
Other Sources
We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly.
If you would like to learn more about how we secure your information, please see "Security of Your Information" section below.
1. How We Use the Information We Collect
How We Use Your Information
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
- to create your game accounts and allow you to play our games;
- to operate, improve and optimize our Services and our players' experiences;
- to identify and suggest connections with other VVPoker players and personalize our Services to you;
- to enable players to communicate with each other;
- to provide technical support and respond to player inquiries;
- to protect the safety and well-being of our players;
- to protect VVPoker's rights and property in connection with our Services;
- to prevent fraud or potentially illegal activities, and to enforce our Terms of Service;
- to notify players of in-game updates, new products or promotional offers;
- to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners;
- to comply with our legal obligations, resolve any disputes we may have with you or other players, and to enforce our agreements with third parties; and to conduct research.
One important use of your information is communication. If you have provided your e-mail address to VVPoker, we will use it to respond to Customer Support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status and promotions as well as tell you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages(e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages. Receipt of such communications depends on VVPoker having certain contact information from you. If you play one of our games designed for children under 13, you won't be able to provide us with certain contact information. Please see the section on Our Policies Concerning Children for more information.
Friends and Other VVPoker Players
The Service supports and often encourages you to interact with other players. In most VVPoker games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many VVPoker games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity (including the identification of any VVPoker games you have played), communicate with you within our Services, and view your game profile, which may include your name or a "game name" and your profile photo. For example, in VVPoker Poker, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or VVPoker player ID, and access to a social network ID or VVPoker player ID may allow others to view the public information associated with your related social network profile or VVPoker account. Other players may also be able to send you game requests or even friend requests through the related social network's or VVPoker's communication channels.
Sale or Merger
In the event that VVPoker undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part its assets(like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know (in the way described in Changes to Our Privacy Policy) of the business transition before transferring your personal information.
3. How to Access, Update and Manage Your Information and Means of Communication
Accessing and Updating Your Information Held by VVPoker
If you want to review, delete, or change the information VVPoker has about you or have additional questions, contact us through the portal, and we will respond to your request within thirty days.
Manage Information We get from a Third-Party Application
To manage the information VVPoker receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. To review and update information associated with your VVPoker game profile in certain games, visit the "settings" page in that game. You also can manage some aspects of information collection and use by visiting the "settings" page of your mobile device and reviewing the permissions of each application or "app."
Once VVPoker receives your information from a third-party application or your mobile device, that information is stored and used by VVPoker in accordance with this Privacy Policy. You may access and update that information as described below.
Opting Out of Geolocation
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the "settings" page for the relevant game.
Opting Out of Promotional Emails from VVPoker
If you want to stop receiving promotional e-mails from VVPoker, click on the "unsubscribe" link in any promotional email from VVPoker or visit the e-mail preference. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or e-mail preference change will be processed promptly, and in no event longer than ten business days.
Opting Out of Other Communications
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
In most of our games, you may find under "your account" or "Settings" section an option to stop e-mail or other notifications.
Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies.
If you disable cookies, you may lose some of the features and functionality of our Services because VVPoker cookies are necessary to track and enhance your game activities.
4. Children Policy
Unless written otherwise, our games are intended for use by those 13 or older for amusement purposes only. Without derogating from the foregoing, VVPoker does not knowingly collect personal information from children under the age of 13. Children under the age of 13 should not use our websites or games at any time. If VVPoker learns that a person under the age of 13 has provided it with personal information, VVPoker will take reasonable steps to delete such information as soon as possible.
5. how we protect the information we store and share about you.
Security of Your Information
VVPoker has made reasonable technical and organizational measures designed to secure your information both online and offline from accidental loss and from unauthorized access, use, alteration or disclosure, and we are committed to the protection of customer information. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
When you sign into your VVPoker account or enter payment information, we or our third-party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information. While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure, and VVPoker cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur and that third parties will never be able to overcome those measures or use your personal information for improper purposes.
Also please note that email and messaging systems are not considered secure, so VVPoker discourages you from sending VVPoker personal information through these media. We urge you to take steps to keep your personal information safe (including your account password) and to log out of your account after use. If you access our Services through a social network and your social network account is hacked, this may lead to unauthorized play of your VVPoker games without your permission. So, be careful to keep your Account Information secure.
Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access. If you have questions about the security of our websites, please submit a ticket via the applicable support channel of the game.
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and VVPoker may be accessed and monitored as needed to provide our Service and may be disclosed:
- when we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or legal process(for example, a court order search warrant or subpoena);
- to satisfy any laws or regulations that apply;
- where we believe in our sole discretion that the Service is being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
- when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and to protect the rights or property of VVPoker and other applicable third parties, including to enforce our Terms of Service.
International Operations and Transfers Out of the EEA
When you use Our Services, your data may be sent to the Hong Kong and possibly other countries.
As part of our international operations, we may transfer data to our Affiliates (which means subsidiaries, parent companies, joint ventures and other corporate entities under VVPoker group from time to time for our legitimate business purposes).
We store information about players and visitors to our sites on servers located in the Hong Kong, and we may also store this information on servers and equipment in other countries. Personal data collected within the European Economic Area(“EEA”)may be transferred to, and stored at, a destination outside of the EEA.
The data we hold may also be processed by employees operating outside of the EEA who work for us or one of our Affiliates or for one of our vendors. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.
If you are a resident in a jurisdiction, where transfer of your personal information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer for us to provide you with our services.
How Long We Keep Your Information
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
Changes to Our Privacy Policy
If we decide to make material Changes to Our Privacy Policy, we will tell you and other players by placing a notice on www.VVPoker.win or its equivalent in-game, or by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective.
We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other VVPoker websites. You should periodically check www.VVPoker.win and this privacy page for updates.
For any questions, comments or concerns about our Privacy Policy or any other issue please contact VVPoker at: service@vvpoker.win.